{"id":140406,"date":"2025-02-06T15:50:15","date_gmt":"2025-02-06T18:50:15","guid":{"rendered":" https:\/\/goias.gov.br\/policiacivil\/?p=140406"},"modified":"2025-02-06T15:50:15","modified_gmt":"2025-02-06T18:50:15","slug":"pcgo-e-procon-autuam-empresa-por-cobranca-exorbitante-indevida-de-servicos-contratados-por-consumidores","status":"publish","type":"post","link":"https:\/\/goias.gov.br\/policiacivil\/pcgo-e-procon-autuam-empresa-por-cobranca-exorbitante-indevida-de-servicos-contratados-por-consumidores\/","title":{"rendered":"PCGO e Procon autuam empresa por cobran\u00e7a exorbitante indevida de servi\u00e7os contratados por consumidores"},"content":{"rendered":"<p>A Pol\u00edcia Civil de Goi\u00e1s, por meio da Delegacia Estadual de Repress\u00e3o a Crimes Contra o Consumidor (Decon), e o Procon Goi\u00e1s, autuaram uma empresa pela cobran\u00e7a de valores exorbitantes na presta\u00e7\u00e3o de servi\u00e7os sem anu\u00eancia do consumidor.\u00a0Tr\u00eas consumidores denunciaram que a empresa Imp\u00e9rio Saneamento Ambiental Ltda., situada no Residencial Monte Cristo, em Trindade, ao ser contratada para desentupir encanamentos residenciais, apresenta uma estimativa de or\u00e7amento e depois de efetua o servi\u00e7o cobrando valores exorbitantes. Em um dos casos, a previs\u00e3o de or\u00e7amento era cerca de R$ 1.100,00, mas foi exigido o pagamento de R$ 11.600,00 no cart\u00e3o de cr\u00e9dito da consumidora.<\/p>\n<p style=\"text-align: justify;\">De acordo com o C\u00f3digo de Defesa do Consumidor, \u00e9 pr\u00e1tica abusiva executar servi\u00e7os sem a pr\u00e9via elabora\u00e7\u00e3o de or\u00e7amento e autoriza\u00e7\u00e3o expressa do consumidor. O Procon Goi\u00e1s autuou e multou a empresa. Os s\u00f3cios e funcion\u00e1rios da empresa ser\u00e3o ouvidos na delegacia e podem ser indiciados pelo crime de induzir o consumidor a erro, com penas de at\u00e9 cinco anos de deten\u00e7\u00e3o.<\/p>\n<p>O nome e imagem da empresa foi divulgado, conforme autoriza\u00e7\u00e3o via despacho do delegado de pol\u00edcia respons\u00e1vel pela investiga\u00e7\u00e3o, com fulcro nas disposi\u00e7\u00f5es da Lei 13.869\/2019 e Portaria normativa 547\/2021 &#8211; DGPC, a fim de possibilitar a identifica\u00e7\u00e3o de novas v\u00edtimas e o surgimento de outros elementos informativos acerca da din\u00e2mica dos fatos criminosos.<\/p>\n<p>&nbsp;<\/p>\n<div id='gallery-1' class='gallery galleryid-140406 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.03.jpeg'><img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.03-300x300.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"PCGO e Procon autuam empresa por cobran\u00e7a exorbitante de servi\u00e7os contratados a consumidores\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.02-1.jpeg'><img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.02-1-300x300.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"PCGO e Procon autuam empresa por cobran\u00e7a exorbitante de servi\u00e7os contratados a consumidores\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.02.jpeg'><img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.02-300x300.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"PCGO e Procon autuam empresa por cobran\u00e7a exorbitante de servi\u00e7os contratados a consumidores\" \/><\/a>\n\t\t\t<\/div><\/figure>\n\t\t<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>A Pol\u00edcia Civil de Goi\u00e1s, por meio da Delegacia Estadual de Repress\u00e3o a Crimes Contra o Consumidor (Decon), e o Procon Goi\u00e1s, autuaram uma empresa pela cobran\u00e7a de valores exorbitantes na presta\u00e7\u00e3o de servi\u00e7os sem anu\u00eancia do consumidor.\u00a0Tr\u00eas consumidores denunciaram que a empresa Imp\u00e9rio Saneamento Ambiental Ltda., situada no Residencial Monte Cristo, em Trindade, ao [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":140407,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2538,92,537],"tags":[380],"class_list":["post-140406","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-delegacias","category-especializadas","category-ultimo-segundo","tag-decon"],"rttpg_featured_image_url":{"full":["https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.03.jpeg",1200,675,false],"landscape":["https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.03.jpeg",1200,675,false],"portraits":["https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.03.jpeg",1200,675,false],"thumbnail":["https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.03-300x300.jpeg",150,150,true],"medium":["https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.03.jpeg",300,169,false],"large":["https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.03.jpeg",1024,576,false],"1536x1536":["https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.03.jpeg",1200,675,false],"2048x2048":["https:\/\/goias.gov.br\/policiacivil\/wp-content\/uploads\/sites\/71\/2025\/02\/whatsapp-image-2025-02-06-at-14.47.03.jpeg",1200,675,false]},"rttpg_author":{"display_name":"celsoassis","author_link":"https:\/\/goias.gov.br\/policiacivil\/author\/celsoassis\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/goias.gov.br\/policiacivil\/categoria\/delegacias\/\" rel=\"category tag\">Delegacias<\/a> <a href=\"https:\/\/goias.gov.br\/policiacivil\/categoria\/delegacias\/especializadas\/\" rel=\"category tag\">Especializadas<\/a> <a href=\"https:\/\/goias.gov.br\/policiacivil\/categoria\/ultimo-segundo\/\" rel=\"category tag\">\u00daltimo Segundo<\/a>","rttpg_excerpt":"A Pol\u00edcia Civil de Goi\u00e1s, por meio da Delegacia Estadual de Repress\u00e3o a Crimes Contra o Consumidor (Decon), e o Procon Goi\u00e1s, autuaram uma empresa pela cobran\u00e7a de valores exorbitantes na presta\u00e7\u00e3o de servi\u00e7os sem anu\u00eancia do consumidor.\u00a0Tr\u00eas consumidores denunciaram que a empresa Imp\u00e9rio Saneamento Ambiental Ltda., situada no Residencial Monte Cristo, em Trindade, ao&hellip;","_links":{"self":[{"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/posts\/140406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/comments?post=140406"}],"version-history":[{"count":1,"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/posts\/140406\/revisions"}],"predecessor-version":[{"id":140410,"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/posts\/140406\/revisions\/140410"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/media\/140407"}],"wp:attachment":[{"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/media?parent=140406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/categories?post=140406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/goias.gov.br\/policiacivil\/wp-json\/wp\/v2\/tags?post=140406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}