{"id":279630,"date":"2026-02-17T11:03:39","date_gmt":"2026-02-17T14:03:39","guid":{"rendered":"https:\/\/goias.gov.br\/meioambiente\/?page_id=279630"},"modified":"2026-02-17T14:22:17","modified_gmt":"2026-02-17T17:22:17","slug":"ouvidoria-semad","status":"publish","type":"page","link":"https:\/\/goias.gov.br\/meioambiente\/ouvidoria-semad\/","title":{"rendered":"Ouvidoria da Semad"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"279630\" class=\"elementor elementor-279630\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d49406 e-flex e-con-boxed e-con e-parent\" data-id=\"7d49406\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43c7fda elementor-widget elementor-widget-image\" data-id=\"43c7fda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2019\/08\/Ouvidoria-DIAMANTE-1-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-277973\" alt=\"\" srcset=\"https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2019\/08\/Ouvidoria-DIAMANTE-1-150x150.png 150w, https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2019\/08\/Ouvidoria-DIAMANTE-1-300x300.png 300w, https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2019\/08\/Ouvidoria-DIAMANTE-1-1024x1024.png 1024w, https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2019\/08\/Ouvidoria-DIAMANTE-1-768x768.png 768w, https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2019\/08\/Ouvidoria-DIAMANTE-1.png 1501w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21cc30c e-flex e-con-boxed e-con e-parent\" data-id=\"21cc30c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b737e2 elementor-widget elementor-widget-text-editor\" data-id=\"4b737e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A Ouvidoria da Semad \u00e9 um canal de comunica\u00e7\u00e3o entre o cidad\u00e3o e a Secretaria de Estado de Meio Ambiente e Desenvolvimento Sustent\u00e1vel. A sua finalidade \u00e9 receber, encaminhar e acompanhar sugest\u00f5es, reclama\u00e7\u00f5es, pedidos de informa\u00e7\u00f5es, den\u00fancias e elogios dos cidad\u00e3os referentes aos servi\u00e7os p\u00fablicos prestados pela Semad, em cumprimento ao que estabelece a Lei de Acesso \u00e0 Informa\u00e7\u00e3o \u2013 LAI (<a href=\"https:\/\/legisla.casacivil.go.gov.br\/pesquisa_legislacao\/108838\/decreto-10466\">Decreto n\u00ba 10.466\/24<\/a> e a <a href=\"https:\/\/legisla.casacivil.go.gov.br\/pesquisa_legislacao\/90142\/lei-18025\">Lei n\u00ba 18.025\/13<\/a>).<\/p><p>Atrav\u00e9s dos canais de acesso \u00e0 Ouvidoria, todo cidad\u00e3o pode expressar seus anseios e cr\u00edticas, que s\u00e3o encaminhados \u00e0s unidades competentes para garantir ao cidad\u00e3o, sempre, resposta ao seu registro. Obter da sociedade contribui\u00e7\u00f5es que elevem a qualidade dos servi\u00e7os prestados pela Semad transcende um compromisso, integrando o planejamento da nova administra\u00e7\u00e3o p\u00fablica.<\/p><p>Cada opini\u00e3o, independente de sua natureza, al\u00e9m de revelar a avalia\u00e7\u00e3o popular acerca dos servi\u00e7os p\u00fablicos, indica para a Semad os desafios e reflex\u00f5es necess\u00e1rios para melhorar a sua gest\u00e3o. Dar voz aos cidad\u00e3os significa aproxim\u00e1-los do Estado e de suas decis\u00f5es. Ouvir a sociedade \u00e9 essencial para a cidadania e a democracia.<\/p><p>A Semad foi destaque na 1\u00aa e na 2\u00ba edi\u00e7\u00e3o do Pr\u00eamio de Ouvidoria P\u00fablica de Goi\u00e1s, promovido pela Controladoria-Geral do Estado (CGE), tendo recebido, nos dois anos, o trof\u00e9u na categoria Diamante, distin\u00e7\u00e3o concedida \u00e0s ouvidorias que se destacaram pela excel\u00eancia no atendimento \u00e0 popula\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7776004 e-flex e-con-boxed e-con e-parent\" data-id=\"7776004\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b2f572 titulo-holografico elementor-widget elementor-widget-heading\" data-id=\"3b2f572\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Canais de Atendimento<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c71de7 e-flex e-con-boxed e-con e-parent\" data-id=\"2c71de7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f548fb elementor-widget elementor-widget-text-editor\" data-id=\"4f548fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As manifesta\u00e7\u00f5es podem ser feitas por e-mail ou por telefone, utilizando-se os respectivos meios:<\/p><ul><li>Site Semad: <a href=\"https:\/\/goias.gov.br\/meioambiente\/fale-conosco\/\">https:\/\/goias.gov.br\/meioambiente\/fale-conosco\/<\/a><\/li><li>Site da CGE: <a href=\"https:\/\/www.controladoria.go.gov.br\/o-que-fazemos\/ouvidoria.html\">www.cge.go.gov.br\/ouvidoria<\/a><\/li><li>E-mail: ouvidoria.meioambiente@goias.gov.br<\/li><li>Central de atendimento: 0800-100-4321 e (62) 99661-0250 (whatsapp)<\/li><\/ul><p>Clique nos \u00edcones abaixo para ser direcionado automaticamente:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1470362 e-flex e-con-boxed e-con e-parent\" data-id=\"1470362\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cf5da7f e-con-full e-flex e-con e-child\" data-id=\"cf5da7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ceda79 e-con-full e-flex e-con e-child\" data-id=\"8ceda79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6abe71a elementor-view-stacked elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"6abe71a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-grow\" href=\"tel:+08001004321\" target=\"_blank\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-volume\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M97.333 506.966c-129.874-129.874-129.681-340.252 0-469.933 5.698-5.698 14.527-6.632 21.263-2.422l64.817 40.513a17.187 17.187 0 0 1 6.849 20.958l-32.408 81.021a17.188 17.188 0 0 1-17.669 10.719l-55.81-5.58c-21.051 58.261-20.612 122.471 0 179.515l55.811-5.581a17.188 17.188 0 0 1 17.669 10.719l32.408 81.022a17.188 17.188 0 0 1-6.849 20.958l-64.817 40.513a17.19 17.19 0 0 1-21.264-2.422zM247.126 95.473c11.832 20.047 11.832 45.008 0 65.055-3.95 6.693-13.108 7.959-18.718 2.581l-5.975-5.726c-3.911-3.748-4.793-9.622-2.261-14.41a32.063 32.063 0 0 0 0-29.945c-2.533-4.788-1.65-10.662 2.261-14.41l5.975-5.726c5.61-5.378 14.768-4.112 18.718 2.581zm91.787-91.187c60.14 71.604 60.092 175.882 0 247.428-4.474 5.327-12.53 5.746-17.552.933l-5.798-5.557c-4.56-4.371-4.977-11.529-.93-16.379 49.687-59.538 49.646-145.933 0-205.422-4.047-4.85-3.631-12.008.93-16.379l5.798-5.557c5.022-4.813 13.078-4.394 17.552.933zm-45.972 44.941c36.05 46.322 36.108 111.149 0 157.546-4.39 5.641-12.697 6.251-17.856 1.304l-5.818-5.579c-4.4-4.219-4.998-11.095-1.285-15.931 26.536-34.564 26.534-82.572 0-117.134-3.713-4.836-3.115-11.711 1.285-15.931l5.818-5.579c5.159-4.947 13.466-4.337 17.856 1.304z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ab9346 e-con-full e-flex e-con e-child\" data-id=\"8ab9346\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f7af23 elementor-view-stacked elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"1f7af23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-grow\" href=\"https:\/\/wa.me\/5562996610250\" target=\"_blank\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 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data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82ee439 elementor-widget elementor-widget-spacer\" data-id=\"82ee439\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e44a24c e-flex e-con-boxed e-con e-parent\" data-id=\"e44a24c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ce95b84 e-con-full e-flex e-con e-child\" data-id=\"ce95b84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b2f9c8 elementor-widget elementor-widget-text-editor\" data-id=\"2b2f9c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><br \/>As manifesta\u00e7\u00f5es tamb\u00e9m podem ser feitas presencialmente ou por correspond\u00eancia:<\/p><p>Endere\u00e7o: Rua 82, n\u00ba 400 Ed. Pal\u00e1cio Pedro Ludovico Teixeira, 2\u00ba andar \u2013 Setor Central \u2013 CEP: 74.015-908 \u2013 Goi\u00e2nia\u2013GO<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21d3af5 e-con-full e-flex e-con e-child\" data-id=\"21d3af5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c38a2fc e-con-full e-flex e-con e-child\" data-id=\"c38a2fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6335354 elementor-widget elementor-widget-text-editor\" data-id=\"6335354\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O hor\u00e1rio de atendimento da Ouvidoria Setorial da Semad \u00e9 das 8h \u00e0s 12h \u2013 14h \u00e0s 17h.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6b20e2 e-con-full e-flex e-con e-child\" data-id=\"f6b20e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7cb2b5 elementor-widget elementor-widget-google_maps\" data-id=\"b7cb2b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=pal%C3%A1cio%20pedro%20ludovico%20teixeira&#038;t=m&#038;z=10&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"pal\u00e1cio pedro ludovico teixeira\"\n\t\t\t\t\taria-label=\"pal\u00e1cio pedro ludovico teixeira\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc2bae8 e-flex e-con-boxed e-con e-parent\" data-id=\"bc2bae8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-152f2ee elementor-widget elementor-widget-spacer\" data-id=\"152f2ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db9f2c6 e-flex e-con-boxed e-con e-parent\" data-id=\"db9f2c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-442ab22 elementor-widget elementor-widget-heading\" data-id=\"442ab22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Acesse os relat\u00f3rios de gest\u00e3o da Ouvidoria da Semad:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-93383a4 e-flex e-con-boxed e-con e-parent\" data-id=\"93383a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f460606 e-con-full e-flex e-con e-child\" data-id=\"f460606\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-309371a elementor-widget elementor-widget-text-editor\" data-id=\"309371a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>RELAT\u00d3RIOS ANUAIS:<\/p>\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2026\/02\/RelatorioOuvidoria2025-1.pdf\">Relat\u00f3rio de Gest\u00e3o da Ouvidoria 2025<\/a><\/li>\n<li><a href=\"https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2025\/05\/RelatoriodeGestaodeOuvidoriaSEMAD2024-1.pdf\">Relat\u00f3rio de Gest\u00e3o da Ouvidoria 2024<\/a><\/li>\n<li><a href=\"https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2024\/08\/Relatorio_Ouvidoria_2023.pdf\">Relat\u00f3rio de Gest\u00e3o da Ouvidoria 2023<\/a><\/li>\n<li><a class=\"\" href=\"https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2019\/08\/Rel_Gestao_Ouvidoria22-5df.pdf\" target=\"_blank\" rel=\"noopener\">Relat\u00f3rio de Gest\u00e3o da Ouvidoria 2022<\/a><\/li>\n<li><a class=\"\" href=\"https:\/\/goias.gov.br\/meioambiente\/wp-content\/uploads\/sites\/33\/2019\/08\/RELATORIODEGESTAO-4d5.pdf\" target=\"_blank\" rel=\"noopener\">Relat\u00f3rio de Gest\u00e3o da Ouvidoria 2021<\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91d7e45 e-con-full e-flex e-con e-child\" data-id=\"91d7e45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d73afe elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"5d73afe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/drive.google.com\/drive\/folders\/1fc-HQ4oEqMRh73QbKuT8mbFG8Fs1Hoat\" target=\"_blank\" class=\"elementor-icon\" tabindex=\"-1\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-book\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t\nAcesse os relat\u00f3rios mensais da Ouvidoria.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A Ouvidoria da Semad \u00e9 um canal de comunica\u00e7\u00e3o entre o cidad\u00e3o e a Secretaria de Estado de Meio Ambiente e Desenvolvimento Sustent\u00e1vel. A sua finalidade \u00e9 receber, encaminhar e acompanhar sugest\u00f5es, reclama\u00e7\u00f5es, pedidos de informa\u00e7\u00f5es, den\u00fancias e elogios dos cidad\u00e3os referentes aos servi\u00e7os p\u00fablicos prestados pela Semad, em cumprimento ao que estabelece a Lei [&hellip;]<\/p>\n","protected":false},"author":724,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-279630","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"mairarezende","author_link":"https:\/\/goias.gov.br\/meioambiente\/author\/mairarezende\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"A Ouvidoria da Semad \u00e9 um canal de comunica\u00e7\u00e3o entre o cidad\u00e3o e a Secretaria de Estado de Meio Ambiente e Desenvolvimento Sustent\u00e1vel. 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