{"id":193330,"date":"2025-05-21T13:35:59","date_gmt":"2025-05-21T16:35:59","guid":{"rendered":"https:\/\/goias.gov.br\/agr\/?p=193330"},"modified":"2025-05-21T14:05:28","modified_gmt":"2025-05-21T17:05:28","slug":"agr-realiza-audiencias-de-mediacao-entre-brk-e-usuarios-com-debitos","status":"publish","type":"post","link":"https:\/\/goias.gov.br\/agr\/agr-realiza-audiencias-de-mediacao-entre-brk-e-usuarios-com-debitos\/","title":{"rendered":"AGR realiza audi\u00eancias de media\u00e7\u00e3o entre BRK e usu\u00e1rios com d\u00e9bitos"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-193339\" src=\"https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32.jpeg\" alt=\"\" width=\"4160\" height=\"3120\" srcset=\"https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32.jpeg 4160w, https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-300x225.jpeg 300w, https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-1024x768.jpeg 1024w, https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-768x576.jpeg 768w, https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-1536x1152.jpeg 1536w, https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-2048x1536.jpeg 2048w, https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-600x450.jpeg 600w\" sizes=\"(max-width: 4160px) 100vw, 4160px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Reuni\u00f5es v\u00e3o at\u00e9 sexta-feira (23\/05), com objetivo de evitar o corte do servi\u00e7o de esgoto a usu\u00e1rios com d\u00e9bitos junto \u00e0 BRK nos munic\u00edpios de Aparecida de Goi\u00e2nia e Trindade<\/em><\/p>\n<p style=\"text-align: justify;\">A Ag\u00eancia Goiana de Regula\u00e7\u00e3o (AGR) realiza, at\u00e9 sexta-feira (23\/05), audi\u00eancias de media\u00e7\u00e3o entre usu\u00e1rios inadimplentes e a BRK, empresa subdelegat\u00e1ria dos servi\u00e7os de esgotamento sanit\u00e1rio nos munic\u00edpios de Aparecida de Goi\u00e2nia e Trindade. As reuni\u00f5es s\u00e3o realizadas no edif\u00edcio-sede da AGR, em Goi\u00e2nia.<\/p>\n<p style=\"text-align: justify;\">O objetivo \u00e9 viabilizar acordos amig\u00e1veis entre as partes, evitando levar os casos \u00e0 justi\u00e7a e a suspens\u00e3o dos servi\u00e7os por inadimpl\u00eancia. A medida segue o que estabelece a Resolu\u00e7\u00e3o Normativa n\u00ba 087\/2017, que orienta sobre os procedimentos a serem adotados pela prestadora antes do corte no fornecimento do servi\u00e7o de esgoto. Ao todo, foram convocados 19 usu\u00e1rios de Aparecida de Goi\u00e2nia e 17 de Trindade, todos previamente notificados.<\/p>\n<p style=\"text-align: justify;\">A iniciativa partiu da pr\u00f3pria BRK e representa uma das \u00faltimas etapas antes da interrup\u00e7\u00e3o do servi\u00e7o. O n\u00e3o comparecimento \u00e0s audi\u00eancias \u00e9 entendido como aus\u00eancia de interesse na negocia\u00e7\u00e3o, o que permite \u00e0 prestadora prosseguir com a suspens\u00e3o.<\/p>\n<p style=\"text-align: justify;\">A AGR participa do processo como parte mediadora, assegurando transpar\u00eancia, equil\u00edbrio e escuta qualificada aos usu\u00e1rios. Est\u00e3o \u00e0 frente das media\u00e7\u00f5es o ouvidor setorial Francisco Vieira de Macedo e o ouvidor adjunto Carlos J\u00falio dos Santos, acompanhados da gerente de Saneamento B\u00e1sico, Patr\u00edcia Silva C\u00e1ceres, e da servidora Lorena Patr\u00edcia de Oliveira, tamb\u00e9m da Ger\u00eancia de Saneamento B\u00e1sico.<\/p>\n<p style=\"text-align: justify;\">Pela BRK, participam das reuni\u00f5es as analistas comerciais J\u00e9ssica Vieira Paula de Arruda, J\u00e9ssica Freitas de Moraes e Anna Paula Carvalho da Mota Ferreira.<\/p>\n<p><strong>Texto<\/strong><em>: <\/em>Michael Deus (Estagi\u00e1rio de Jornalismo)<\/p>\n<p><strong>Foto: <\/strong>Michael Deus<\/p>\n<p style=\"text-align: justify;\"><strong>Ag\u00eancia Goiana de Regula\u00e7\u00e3o, Controle e Fiscaliza\u00e7\u00e3o de Servi\u00e7os P\u00fablicos (AGR) &#8211; Governo de Goi\u00e1s<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reuni\u00f5es v\u00e3o at\u00e9 sexta-feira (23\/05), com objetivo de evitar o corte do servi\u00e7o de esgoto a usu\u00e1rios com d\u00e9bitos junto \u00e0 BRK nos munic\u00edpios de Aparecida de Goi\u00e2nia e Trindade A Ag\u00eancia Goiana de Regula\u00e7\u00e3o (AGR) realiza, at\u00e9 sexta-feira (23\/05), audi\u00eancias de media\u00e7\u00e3o entre usu\u00e1rios inadimplentes e a BRK, empresa subdelegat\u00e1ria dos servi\u00e7os de esgotamento [&hellip;]<\/p>\n","protected":false},"author":304,"featured_media":193340,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[124,47],"tags":[123,100,90],"class_list":["post-193330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-audiencia-de-mediacao","category-noticias","tag-audiencias-de-mediacao","tag-ouvidoria","tag-saneamento-basico"],"rttpg_featured_image_url":{"full":["https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-1.jpeg",4160,3120,false],"landscape":["https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-1.jpeg",4160,3120,false],"portraits":["https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-1.jpeg",4160,3120,false],"thumbnail":["https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-1-150x150.jpeg",150,150,true],"medium":["https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-1-300x225.jpeg",300,225,true],"large":["https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-1-1024x768.jpeg",1024,768,true],"1536x1536":["https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-1-1536x1152.jpeg",1536,1152,true],"2048x2048":["https:\/\/goias.gov.br\/agr\/wp-content\/uploads\/sites\/43\/2025\/05\/WhatsApp-Image-2025-05-21-at-13.31.32-1-2048x1536.jpeg",2048,1536,true]},"rttpg_author":{"display_name":"daniloaraujo","author_link":"https:\/\/goias.gov.br\/agr\/author\/daniloaraujo\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/goias.gov.br\/agr\/categoria\/audiencia-de-mediacao\/\" rel=\"category tag\">Audi\u00eancia de Media\u00e7\u00e3o<\/a> <a href=\"https:\/\/goias.gov.br\/agr\/categoria\/noticias\/\" rel=\"category tag\">Not\u00edcias<\/a>","rttpg_excerpt":"Reuni\u00f5es v\u00e3o at\u00e9 sexta-feira (23\/05), com objetivo de evitar o corte do servi\u00e7o de esgoto a usu\u00e1rios com d\u00e9bitos junto \u00e0 BRK nos munic\u00edpios de Aparecida de Goi\u00e2nia e Trindade A Ag\u00eancia Goiana de Regula\u00e7\u00e3o (AGR) realiza, at\u00e9 sexta-feira (23\/05), audi\u00eancias de media\u00e7\u00e3o entre usu\u00e1rios inadimplentes e a BRK, empresa subdelegat\u00e1ria dos servi\u00e7os de esgotamento&hellip;","_links":{"self":[{"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/posts\/193330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/users\/304"}],"replies":[{"embeddable":true,"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/comments?post=193330"}],"version-history":[{"count":2,"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/posts\/193330\/revisions"}],"predecessor-version":[{"id":193380,"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/posts\/193330\/revisions\/193380"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/media\/193340"}],"wp:attachment":[{"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/media?parent=193330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/categories?post=193330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/goias.gov.br\/agr\/wp-json\/wp\/v2\/tags?post=193330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}